NFP AI in Australia
What Australian not-for-profits say about AI in their annual reports.
from 1,628 coded NFP entities
57/5,177 representative reports
344 AI-positive reports from 5,845 entities
143 documents across 87 distinct entities
What the evidence currently supports
The reports do not show an NFP sector already transformed by AI. They show early, uneven use: mostly internal work, service delivery, and governance starting to appear.
- AI appears in a small share of representative reports: 57/5,177 are AI-positive (1.1%).
- The full deduped evidence corpus contains 344 AI-positive reports, including 143 own-use documents across 87 entities.
- Most disclosed use is internal capability, service delivery, program delivery, and administrative work, not a wave of external AI products.
- Research and commentary matter: 101 AI-positive reports are about research subject matter and 46 are sector commentary rather than own organisational adoption.
- Governance is uneven: 70 AI-positive reports mention formal or informal governance, while 53 describe AI in regular use.
- AI is more often framed as opportunity than risk (150 opportunity-led reports vs 87 balanced or risk-led reports), and named barriers are rare.
How much AI appears in annual reports?
The first question is not whether AI is everywhere; it is what can be said from annual reports alone. In the representative sample, AI disclosure is still sparse: 57 of 5,177 coded reports are AI-positive. Across the full deduped evidence corpus, there are 344 AI-positive reports, including 143 documents showing the organisation's own use.
- The representative sample covers 5,000 ACNC NFP entities and 5,177 coded annual reports.
- The largest-500 slice mentions AI more often than the representative sample (5.5% vs 1.1%).
- The revenue-ranked comparison scan sits at 1.8% AI-positive across 17,824 coded reports.
- Year-to-year movement should be read with report coverage in mind rather than as a complete sector adoption curve.
Prevalence by Cohort
Trend by Financial Year
Where do reports mention AI most?
Evidence-location charts use the full deduped coded corpus. Representative prevalence charts are kept as cautious rate estimates where the denominator is strong enough. AI evidence is unevenly distributed. It clusters around larger organisations and organisations already doing research, data work, education, health, or complex service delivery, while representative prevalence estimates remain sparse in many cells.
- Education carries much of the disclosed AI-positive evidence, with health, general public benefit, social welfare, culture, and environment providing additional examples.
- State differences should be read as disclosure patterns, not league tables; they mix sector composition, report availability, and organisational scale.
- Representative sector and state prevalence charts estimate rates, while the full-corpus evidence charts show where the richest examples are.
AI-Positive Evidence by Sector
AI-Positive Evidence by State
Sector Prevalence
State Prevalence
Size Category
What are the AI mentions actually about?
This chapter uses the full deduped AI-positive evidence corpus. Not every AI mention means the organisation is adopting AI. This distinction matters: not every AI mention means the organisation is using AI itself. Of the 344 AI-positive reports in the full evidence corpus, 143 are about the organisation's own adoption, while 101 are research subject matter, 46 are sector commentary, and 13 are risk or governance discussion without own-use evidence.
- A mention of AI is not the same thing as adopting AI.
- Research-heavy organisations create many legitimate AI mentions that should not be counted as operational adoption.
- Governance-only mentions matter because they show board or risk attention before a concrete use case appears.
What AI Mentions Are About
What does own-use adoption look like?
For reports with own-use evidence, the useful story is what the AI is being used for: maturity, setting, technology type, and concrete use cases. This chapter uses the full deduped own-use evidence corpus. Where organisations describe their own use, it is usually practical. The reports mostly describe internal service delivery, internal operations, program delivery, student or client support, and data analysis rather than organisations selling AI products to the public.
- Internal service delivery appears in 46 own-use documents and internal operations in 32; external-product evidence appears in 13.
- Some reports describe AI already in regular use (53 AI-positive reports), but embedded practice remains uncommon.
- Client and service delivery (53 docs); Program and education delivery (52 docs); Admin and productivity (43 docs)
AI Practice Maturity
Usage Orientation
AI Types
Use-Case Families
Use Cases by Orientation
Governance, framing, and constraints
Governance does not always move at the same pace as use. This chapter uses the full deduped AI-positive and own-use evidence corpus, so it describes disclosed patterns rather than population prevalence. The governance story is not simply maturity catching up with adoption. Some organisations are creating policies, steering groups, staff guidance, and risk discussions before regular use is described, while others report regular use without mentioning governance.
- At entity level, 16 own-use entities mention governance without regular-use evidence, while 18 describe regular use without mentioning governance.
- Formal or informal governance appears in 70 AI-positive reports; 53 reports describe AI in regular use.
- AI is framed as opportunity-led in 150 reports, while balanced or risk-led framing appears in 87. Capability is the most common named enabler (78 reports), and 334 reports name no concrete barrier.
AI Governance Mentioned
Governance and Routine Use
Governance by Maturity
AI Framing
Investment Intent
Primary Enablers
Primary Barriers
Data table appendix
Detailed tables are kept here as the audit trail behind the figures. They are closed by default so the main report remains chart-led.
Table · Chapter 1 Coverage and Denominators 3 rows
The cohort exists at entity level; the coded denominator is the subset with annual-report text and completed NFP-AI classifications.
| Cohort | Universe entities | Coded entities | Coverage % | Reports | AI-positive reports | AI-positive % | Own-use reports |
|---|---|---|---|---|---|---|---|
| Representative 5,000 | 5000 | 1628 | 32.56 | 5177 | 57 | 1.1 | 16 |
| Revenue-ranked 5,181 | 5181 | 4619 | 89.15 | 17824 | 312 | 1.75 | 136 |
| Largest 500 | 500 | 493 | 98.6 | 2444 | 134 | 5.48 | 75 |
Table · Chapter 1 Financial-Year Trend 18 rows
This is the audit trail behind the year-by-year movement. The final-year denominator is smaller, so recent-year comparisons should be treated cautiously.
| Cohort | FY | Reports | AI-positive | AI-positive % | Own use |
|---|---|---|---|---|---|
| Largest 500 | FY2020 | 385 | 18 | 4.68 | 8 |
| Largest 500 | FY2021 | 426 | 21 | 4.93 | 11 |
| Largest 500 | FY2022 | 438 | 25 | 5.71 | 12 |
| Largest 500 | FY2023 | 450 | 26 | 5.78 | 17 |
| Largest 500 | FY2024 | 446 | 28 | 6.28 | 18 |
| Largest 500 | FY2025 | 299 | 16 | 5.35 | 9 |
| Representative 5,000 | FY2020 | 718 | 5 | 0.7 | 0 |
| Representative 5,000 | FY2021 | 821 | 5 | 0.61 | 1 |
| Representative 5,000 | FY2022 | 869 | 6 | 0.69 | 1 |
| Representative 5,000 | FY2023 | 973 | 11 | 1.13 | 2 |
| Representative 5,000 | FY2024 | 979 | 16 | 1.63 | 6 |
| Representative 5,000 | FY2025 | 817 | 14 | 1.71 | 6 |
| Revenue-ranked 5,181 | FY2020 | 2711 | 37 | 1.36 | 14 |
| Revenue-ranked 5,181 | FY2021 | 2990 | 42 | 1.4 | 17 |
| Revenue-ranked 5,181 | FY2022 | 3121 | 52 | 1.67 | 19 |
| Revenue-ranked 5,181 | FY2023 | 3224 | 59 | 1.83 | 26 |
| Revenue-ranked 5,181 | FY2024 | 3263 | 71 | 2.18 | 31 |
| Revenue-ranked 5,181 | FY2025 | 2515 | 51 | 2.03 | 29 |
Table · Chapter 2 AI-Positive Evidence by Sector 9 rows
Counts use the full deduped coded NFP corpus and show where AI-positive evidence appears. They are not population prevalence estimates.
| Sector | AI-positive reports | AI-positive entities | Own-use reports | Own-use entities | % AI-positive evidence |
|---|---|---|---|---|---|
| Education | 139 | 66 | 59 | 31 | 40.41 |
| Health | 64 | 39 | 28 | 18 | 18.6 |
| General Public Benefit | 29 | 14 | 11 | 8 | 8.43 |
| Social Welfare | 21 | 16 | 11 | 8 | 6.1 |
| Culture | 16 | 12 | 4 | 3 | 4.65 |
| Environment | 13 | 5 | 1 | 1 | 3.78 |
| Advocacy | 4 | 1 | 4 | 1 | 1.16 |
| Religion | 4 | 2 | 0 | 0 | 1.16 |
| Security & Safety | 4 | 2 | 1 | 1 | 1.16 |
Table · Chapter 2 AI-Positive Evidence by State 7 rows
Counts use the full deduped coded NFP corpus and show where AI-positive evidence appears. They are not state league tables.
| State | AI-positive reports | AI-positive entities | Own-use reports | Own-use entities | % AI-positive evidence |
|---|---|---|---|---|---|
| NSW | 131 | 67 | 58 | 31 | 38.08 |
| VIC | 106 | 57 | 41 | 25 | 30.81 |
| WA | 33 | 19 | 12 | 10 | 9.59 |
| QLD | 23 | 17 | 15 | 11 | 6.69 |
| ACT | 22 | 9 | 8 | 3 | 6.4 |
| SA | 10 | 5 | 3 | 3 | 2.91 |
| TAS | 6 | 3 | 1 | 1 | 1.74 |
Table · Chapter 2 State and Territory Breakdown 27 rows
State cells use the same report-level denominator as the prevalence charts. Thin cells and missing-state rows should be read cautiously.
| Cohort | State | Reports | AI-positive | AI-positive % | Own use | Own-use % |
|---|---|---|---|---|---|---|
| Largest 500 | NSW | 799 | 56 | 7.01 | 29 | 3.63 |
| Largest 500 | VIC | 680 | 42 | 6.18 | 25 | 3.68 |
| Largest 500 | QLD | 322 | 10 | 3.11 | 8 | 2.48 |
| Largest 500 | WA | 236 | 13 | 5.51 | 6 | 2.54 |
| Largest 500 | SA | 180 | 1 | 0.56 | 1 | 0.56 |
| Largest 500 | (missing) | 85 | 4 | 4.71 | 0 | 0 |
| Largest 500 | ACT | 61 | 8 | 13.11 | 6 | 9.84 |
| Largest 500 | NT | 44 | 0 | 0 | 0 | 0 |
| Largest 500 | TAS | 37 | 0 | 0 | 0 | 0 |
| Representative 5,000 | NSW | 1503 | 14 | 0.93 | 7 | 0.47 |
| Representative 5,000 | VIC | 1320 | 20 | 1.52 | 2 | 0.15 |
| Representative 5,000 | QLD | 776 | 2 | 0.26 | 2 | 0.26 |
| Representative 5,000 | WA | 473 | 9 | 1.9 | 3 | 0.63 |
| Representative 5,000 | (missing) | 434 | 1 | 0.23 | 0 | 0 |
| Representative 5,000 | SA | 332 | 6 | 1.81 | 1 | 0.3 |
| Representative 5,000 | ACT | 119 | 1 | 0.84 | 0 | 0 |
| Representative 5,000 | NT | 113 | 0 | 0 | 0 | 0 |
| Representative 5,000 | TAS | 107 | 4 | 3.74 | 1 | 0.93 |
| Revenue-ranked 5,181 | NSW | 5423 | 121 | 2.23 | 54 | 1 |
| Revenue-ranked 5,181 | VIC | 4707 | 98 | 2.08 | 41 | 0.87 |
| Revenue-ranked 5,181 | QLD | 2661 | 22 | 0.83 | 14 | 0.53 |
| Revenue-ranked 5,181 | WA | 1654 | 31 | 1.87 | 12 | 0.73 |
| Revenue-ranked 5,181 | SA | 1129 | 4 | 0.35 | 2 | 0.18 |
| Revenue-ranked 5,181 | (missing) | 896 | 13 | 1.45 | 5 | 0.56 |
| Revenue-ranked 5,181 | ACT | 554 | 21 | 3.79 | 8 | 1.44 |
| Revenue-ranked 5,181 | TAS | 410 | 2 | 0.49 | 0 | 0 |
| Revenue-ranked 5,181 | NT | 390 | 0 | 0 | 0 | 0 |
Table · Chapter 3 What AI Mentions Are About 6 rows
Full deduped AI-positive corpus. This gate separates own organisational adoption from AI as a research subject, sector commentary, risk/governance-only discussion, or false-positive AI mentions.
| Mention is about | Reports | % |
|---|---|---|
| own_adoption | 143 | 41.57 |
| research_subject | 101 | 29.36 |
| sector_commentary | 46 | 13.37 |
| not_about_ai | 40 | 11.63 |
| risk_or_governance_only | 13 | 3.78 |
| unclear | 1 | 0.29 |
Table · Chapter 4 AI Practice Maturity 7 rows
Full deduped own-use corpus. Practice-maturity categories are derived from the coded adoption-stage field and remain provisional until blind human IRR certifies the field.
| AI practice maturity | Reports | % |
|---|---|---|
| Absent | 5 | 3.5 |
| Assessing opportunities | 40 | 27.97 |
| Governed intent | 27 | 18.88 |
| Limited trial | 14 | 9.79 |
| Routine use | 49 | 34.27 |
| Embedded practice | 5 | 3.5 |
| Multiple stages | 3 | 2.1 |
Table · Chapter 4 Usage Orientation 7 rows
| Usage orientation | Reports | % |
|---|---|---|
| internal_service_delivery | 46 | 32.17 |
| multiple | 38 | 26.57 |
| internal_ops | 32 | 22.38 |
| external_product | 13 | 9.09 |
| research_rd | 12 | 8.39 |
| none | 1 | 0.7 |
| unclear | 1 | 0.7 |
Table · Chapter 4 AI Types 8 rows
| AI type | Reports | % AI-positive |
|---|---|---|
| unclear | 149 | 43.31 |
| ml | 94 | 27.33 |
| other | 83 | 24.13 |
| genai | 46 | 13.37 |
| none | 41 | 11.92 |
| automation | 24 | 6.98 |
| robotics | 14 | 4.07 |
| cv | 10 | 2.91 |
Table · Chapter 4 Use-Case Families 7 rows
Detailed project labels grouped into simpler families for the main report.
| Use-case family | Projects | Reports | Entities | % own docs | Orientation | Example |
|---|---|---|---|---|---|---|
| Client and service delivery | 81 | 53 | 40 | 37.06 | external_product|internal_ops|internal_service_delivery|multiple|research_rd | Australian Red Cross Society |
| Program and education delivery | 94 | 52 | 36 | 36.36 | external_product|internal_ops|internal_service_delivery|multiple | Australian Red Cross Society |
| Admin and productivity | 63 | 43 | 38 | 30.07 | internal_ops|multiple|unclear | Griffith University |
| Other or unclear | 56 | 34 | 25 | 23.78 | external_product|internal_ops|internal_service_delivery|multiple|research_rd|unclear | Australian Medical Council Limited |
| Research, data and prediction | 57 | 28 | 22 | 19.58 | external_product|internal_ops|internal_service_delivery|multiple|research_rd | Spatial Information Systems Research Ltd |
| External tools and products | 16 | 11 | 9 | 7.69 | external_product|research_rd | Griffith University |
| Cybersecurity and safety | 7 | 7 | 7 | 4.9 | external_product|internal_ops|research_rd | Royal Life Saving Society Of Australia (New South Wales Branch) |
Table · Chapter 4 Use-Case Families by Orientation 25 rows
Shows whether top use-case families are internal, external, research-oriented, or mixed.
| Use-case family | Orientation | Projects | Reports |
|---|---|---|---|
| Client and service delivery | Internal service delivery | 64 | 41 |
| Client and service delivery | Internal operations | 2 | 2 |
| Client and service delivery | Research and R&D | 3 | 3 |
| Client and service delivery | External product | 11 | 9 |
| Client and service delivery | Multiple orientations | 1 | 1 |
| Program and education delivery | Internal service delivery | 59 | 36 |
| Program and education delivery | Internal operations | 10 | 7 |
| Program and education delivery | External product | 8 | 7 |
| Program and education delivery | Multiple orientations | 17 | 14 |
| Admin and productivity | Internal operations | 60 | 41 |
| Admin and productivity | Multiple orientations | 2 | 2 |
| Admin and productivity | Unclear | 1 | 1 |
| Research, data and prediction | Internal service delivery | 5 | 3 |
| Research, data and prediction | Internal operations | 5 | 5 |
| Research, data and prediction | Research and R&D | 36 | 15 |
| Research, data and prediction | External product | 8 | 6 |
| Research, data and prediction | Multiple orientations | 3 | 2 |
| External tools and products | Research and R&D | 5 | 4 |
| External tools and products | External product | 11 | 9 |
| Other or unclear | Internal service delivery | 9 | 8 |
| Other or unclear | Internal operations | 17 | 12 |
| Other or unclear | Research and R&D | 15 | 8 |
| Other or unclear | External product | 10 | 7 |
| Other or unclear | Multiple orientations | 4 | 4 |
| Other or unclear | Unclear | 1 | 1 |
Table · Chapter 4 Detailed Use-Case Labels 95 rows
Detailed extracted use-case labels remain here as audit material. The main chart groups them into simpler families.
| Use case | Projects | Reports | Entities | % own docs | Orientation | Example |
|---|---|---|---|---|---|---|
| client_service | 54 | 37 | 30 | 25.87 | external_product|internal_service_delivery | Australian Red Cross Society |
| program_delivery | 49 | 37 | 30 | 25.87 | external_product|internal_service_delivery|multiple | Australian Red Cross Society |
| admin | 49 | 33 | 32 | 23.08 | internal_ops|multiple|unclear | Griffith University |
| research | 27 | 12 | 11 | 8.39 | research_rd | Griffith University |
| education | 11 | 9 | 9 | 6.29 | external_product|internal_ops|internal_service_delivery | Griffith University |
| product_development | 11 | 7 | 7 | 4.9 | external_product|research_rd | Griffith University |
| teaching_learning | 8 | 6 | 6 | 4.2 | external_product|internal_service_delivery | Queensland University Of Technology |
| training | 8 | 6 | 6 | 4.2 | internal_ops|internal_service_delivery|multiple | Independent Living Assessment Incorporated |
| productivity | 5 | 5 | 5 | 3.5 | internal_ops|multiple | The University of Sydney |
| data_analysis | 5 | 4 | 3 | 2.8 | external_product|internal_ops|research_rd | Queensland University Of Technology |
| consulting | 4 | 4 | 3 | 2.8 | external_product | Bush Heritage Australia |
| decision_support | 4 | 4 | 3 | 2.8 | internal_service_delivery|research_rd | The Health Roundtable Limited |
| student_support | 9 | 3 | 3 | 2.1 | internal_service_delivery | Monash University |
| curriculum | 7 | 3 | 2 | 2.1 | internal_ops|internal_service_delivery|multiple | Swinburne University Of Technology |
| data_reporting | 4 | 3 | 2 | 2.1 | external_product|internal_ops|internal_service_delivery | Bush Heritage Australia |
| prediction_targeting | 4 | 3 | 3 | 2.1 | external_product|internal_service_delivery | Bush Heritage Australia |
| chatbot_assistant | 3 | 3 | 3 | 2.1 | internal_ops|internal_service_delivery | Legal Aid Commission Of NSW |
| communications | 3 | 3 | 3 | 2.1 | external_product | Australian Red Cross Society |
| customer_service | 3 | 3 | 3 | 2.1 | external_product|internal_ops|multiple | Legal Aid Commission Of NSW |
| security | 3 | 3 | 3 | 2.1 | external_product|internal_ops | Federation University Australia |
| rd | 4 | 2 | 2 | 1.4 | research_rd | Monash University |
| diagnostic | 3 | 2 | 2 | 1.4 | external_product|internal_service_delivery | Lions Eye Institute Limited |
| health | 3 | 2 | 2 | 1.4 | external_product|research_rd | Swinburne University Of Technology |
| strategy_governance | 3 | 2 | 2 | 1.4 | internal_ops|multiple | The University Of Wollongong |
| back_office | 2 | 2 | 2 | 1.4 | internal_ops | Ability Works Australia Ltd |
| data_management | 2 | 2 | 1 | 1.4 | internal_ops | Melanoma Institute Australia |
| governance | 2 | 2 | 2 | 1.4 | internal_ops | The University of Sydney |
| other | 2 | 2 | 2 | 1.4 | external_product|unclear | Australian National University |
| research_output | 2 | 2 | 2 | 1.4 | multiple|research_rd | The University of Sydney |
| risk_management | 2 | 2 | 2 | 1.4 | internal_ops | Royal Life Saving Society Of Australia (New South Wales Branch) |
Table · Chapter 4 Own-Use Entities 87 rows
The first forty entities with own-use evidence, ordered by routine-use evidence, practice maturity, and entity name.
| Entity | Cohort | First FY | Last FY | Sector | Max stage | Orientation | Routine use? | Governance | Use cases |
|---|---|---|---|---|---|---|---|---|---|
| Sachi Foundation | Representative 5,000 | 2025 | 2025 | Education | Multiple stages | multiple | True | formal | admin|client_service|program_delivery|research |
| The University of Sydney | Largest 500 | 2023 | 2024 | Education | Multiple stages | multiple | True | formal | admin|education|governance|productivity|program_delivery|research|research_output|strategy|teaching_learning|training_development |
| Australian National University | Largest 500 | 2020 | 2023 | Education | Embedded practice | external_product|multiple | True | formal | curriculum|education|health|other|partnerships|program_delivery|public_policy|research |
| Macquarie University | Largest 500 | 2021 | 2023 | Education | Embedded practice | internal_service_delivery|multiple | True | formal | admin|client_service|education|process_improvement|product_development|program_delivery|public_good|research|security|student_support|teaching_support |
| Swinburne University Of Technology | Largest 500 | 2021 | 2024 | Education | Embedded practice | multiple | True | formal | admin|communications|consulting|curriculum|health|manufacturing|optimisation|product_development|program_delivery|research|training |
| Australian Red Cross Society | Largest 500 | 2023 | 2024 | Routine use | multiple | True | formal | client_service|communications|program_delivery | |
| Butterfly Foundation | Revenue-ranked 5,181 | 2021 | 2021 | Health | Routine use | external_product | True | none | client_service |
| Child Abuse Prevention Service (Sydney) Inc | Representative 5,000 | 2021 | 2024 | Social Welfare | Routine use | external_product|internal_service_delivery | True | none | child_protection_risk_assessment|client_service|program_delivery |
| Cotton Seed Distributors Ltd | Largest 500 | 2020 | 2024 | General Public Benefit | Routine use | internal_service_delivery|research_rd | True | none | client_service|data_reporting|prediction_targeting|product_development |
| Deakin University | Largest 500 | 2020 | 2024 | Education | Routine use | multiple | True | formal | back_office_ops|client_service|program_delivery|research_development|strategy_governance|training_knowledge_management |
| Gordon Institute Of Tafe | Largest 500 | 2022 | 2023 | Education | Routine use | internal_service_delivery|research_rd | True | none | workforce_development |
| Intouch Multicultural Centre Against Family Violence | Revenue-ranked 5,181 | 2024 | 2025 | Culture | Routine use | internal_service_delivery | True | none | client_service |
| Islamic College Of Brisbane Limited | Revenue-ranked 5,181 | 2022 | 2022 | Education | Routine use | multiple | True | informal | admin|client_service|program_delivery |
| Justice Connect | Revenue-ranked 5,181 | 2023 | 2023 | Social Welfare | Routine use | internal_service_delivery | True | none | client_service |
| Law Institute of Victoria Limited | Revenue-ranked 5,181 | 2023 | 2025 | Education | Routine use | internal_ops|multiple | True | informal | admin|advisory/policy|advisory_advocacy|communications_outreach|education_training |
| Legal Aid Commission Of NSW | Largest 500 | 2023 | 2025 | Routine use | external_product|internal_ops|internal_service_delivery | True | informal | admin|back_office|chatbot_assistant|client_service|customer_service|legal_research|productivity|risk_management | |
| Legal Aid Commission Of Wa | Largest 500 | 2020 | 2023 | Routine use | external_product|internal_service_delivery | True | formal | admin|client_service | |
| Legal Services Commission of SA | Largest 500 | 2020 | 2020 | Routine use | external_product | True | none | client_service|program_delivery | |
| Lions Eye Institute Limited | Representative 5,000 | 2023 | 2023 | Health | Routine use | multiple | True | formal | diagnosis|diagnostic|screening |
| MINEX CRC LTD | Revenue-ranked 5,181 | 2023 | 2023 | Education | Routine use | research_rd | True | none | data_analysis|research |
| MTP-IIGC LTD | Revenue-ranked 5,181 | 2021 | 2021 | General Public Benefit | Routine use | internal_service_delivery | True | none | diagnostic|patient_monitoring |
| Monash University | Largest 500 | 2020 | 2024 | Education | Routine use | internal_service_delivery|multiple|research_rd | True | formal | admin|compliance|education|product_development|program_delivery|public_health|public_safety|rd|scientific_research|student_support|teaching_learning|training |
| NSW Business Chamber Limited | Largest 500 | 2021 | 2022 | General Public Benefit | Routine use | internal_service_delivery | True | none | client_service|program_delivery |
| Opportunity International Australia Limited | Revenue-ranked 5,181 | 2025 | 2025 | Social Welfare | Routine use | internal_service_delivery | True | none | program_delivery |
| Positive Media Limited | Revenue-ranked 5,181 | 2024 | 2024 | Culture | Routine use | internal_ops | True | none | content_creation |
| Queensland University Of Technology | Largest 500 | 2022 | 2024 | Education | Routine use | multiple | True | formal | client_service|data_analysis|education_delivery|hr/staff_productivity|other_research|program_delivery|research|research_admin|teaching_learning |
| Reachout Australia | Representative 5,000 | 2024 | 2025 | Health | Routine use | internal_service_delivery | True | informal | client_service |
| Southcare Inc | Revenue-ranked 5,181 | 2022 | 2023 | Routine use | internal_ops|internal_service_delivery | True | none | client_service|customer_service | |
| Spatial Information Systems Research Ltd | Revenue-ranked 5,181 | 2025 | 2025 | General Public Benefit | Routine use | external_product | True | none | data_analytics |
| Speld Qld Inc. | Revenue-ranked 5,181 | 2025 | 2025 | General Public Benefit | Routine use | internal_service_delivery | True | none | client_service |
| St. Vincent's Hospital (Melbourne) Limited | Largest 500 | 2020 | 2025 | Health | Routine use | internal_ops|internal_service_delivery|multiple | True | formal | client_service|clinical_diagnosis|diagnostic_imaging|patient_identification|prediction_targeting|program_delivery|strategy |
| The Health Roundtable Limited | Revenue-ranked 5,181 | 2020 | 2025 | Health | Routine use | internal_ops|internal_service_delivery | True | none | data_analysis|decision_support|patient_safety |
| The University Of Wollongong | Largest 500 | 2020 | 2024 | Education | Routine use | internal_service_delivery|multiple|research_rd | True | formal | assessment|curriculum_design|curriculum_development|education|policy_compliance|policy_governance|product_development|program_delivery|strategy_governance|student_support |
| Toowoomba Hospital Foundation | Revenue-ranked 5,181 | 2023 | 2023 | Routine use | internal_ops | True | none | marketing | |
| University Of Canberra | Largest 500 | 2021 | 2023 | Education | Routine use | internal_service_delivery|multiple | True | formal | education|governance_compliance|strategic_planning|teaching_and_learning|teaching_support|training |
| University Of The Sunshine Coast | Largest 500 | 2021 | 2024 | Education | Routine use | internal_service_delivery|multiple|research_rd | True | formal | admin|decision_support|governance|program_delivery|teaching_learning|training |
| Victoria University | Representative 5,000 | 2024 | 2024 | Education | Routine use | multiple | True | formal | admin|chatbot_assistant|client_service|clinical_care|education|program_delivery|research |
| Volunteering Queensland Inc | Revenue-ranked 5,181 | 2025 | 2025 | General Public Benefit | Routine use | internal_ops | True | none | admin|comms_marketing |
| Griffith University | Largest 500 | 2025 | 2025 | Education | Multiple stages | multiple | False | formal | admin|education|product_development|research |
| Black Dog Institute | Largest 500 | 2021 | 2021 | Routine use | research_rd | False | none | client_service|diagnosis_treatment|early_warning |
Table · Chapter 5 AI Governance Mentioned 3 rows
Governance is coded separately from use: a report can mention AI policy, oversight, or risk-register work without showing that the organisation uses AI itself.
| Governance | Reports | % AI-positive |
|---|---|---|
| formal | 42 | 12.21 |
| informal | 28 | 8.14 |
| none | 274 | 79.65 |
Table · Chapter 5 Governance by Practice Maturity 18 rows
Own-use documents grouped by ordered maturity and whether governance is mentioned.
| AI practice maturity | Governance | Reports | Entities |
|---|---|---|---|
| Absent | No governance mentioned | 3 | 3 |
| Absent | Informal oversight | 1 | 1 |
| Absent | Formal governance | 1 | 1 |
| Assessing opportunities | No governance mentioned | 27 | 23 |
| Assessing opportunities | Informal oversight | 9 | 8 |
| Assessing opportunities | Formal governance | 4 | 4 |
| Governed intent | No governance mentioned | 13 | 7 |
| Governed intent | Informal oversight | 1 | 1 |
| Governed intent | Formal governance | 13 | 12 |
| Limited trial | No governance mentioned | 11 | 11 |
| Limited trial | Informal oversight | 1 | 1 |
| Limited trial | Formal governance | 2 | 2 |
| Routine use | No governance mentioned | 35 | 28 |
| Routine use | Informal oversight | 5 | 4 |
| Routine use | Formal governance | 9 | 8 |
| Embedded practice | No governance mentioned | 1 | 1 |
| Embedded practice | Formal governance | 4 | 4 |
| Multiple stages | Formal governance | 3 | 3 |
Table · Chapter 5 AI Framing 4 rows
Opportunity and risk framing come from explicit opportunity/risk language in AI-positive reports.
| AI framing | Reports | % AI-positive |
|---|---|---|
| opportunity_led | 150 | 43.6 |
| neutral | 107 | 31.1 |
| balanced | 73 | 21.22 |
| risk_led | 14 | 4.07 |
Table · Chapter 5 Investment Intent 4 rows
| Investment intent | Reports | % AI-positive |
|---|---|---|
| not_signalled | 177 | 51.45 |
| increase | 108 | 31.4 |
| maintain | 41 | 11.92 |
| uncertain | 18 | 5.23 |
Table · Chapter 5 Primary Enablers 8 rows
| Primary enabler | Reports | % AI-positive |
|---|---|---|
| none | 183 | 53.2 |
| capability | 78 | 22.67 |
| governance | 37 | 10.76 |
| partner | 23 | 6.69 |
| budget | 10 | 2.91 |
| demand | 9 | 2.62 |
| data | 3 | 0.87 |
| procurement | 1 | 0.29 |
Table · Chapter 5 Primary Barriers 6 rows
| Primary barrier | Reports | % AI-positive |
|---|---|---|
| none | 334 | 97.09 |
| governance | 6 | 1.74 |
| legacy_systems | 1 | 0.29 |
| culture | 1 | 0.29 |
| unclear | 1 | 0.29 |
| budget | 1 | 0.29 |
Source snapshot: reports/nfp_ai_investigation/current/REPORT_CURRENT_DRAFT.md. Tables and charts are regenerated by
reports/nfp_ai_investigation/build_current_report.py.